Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
Verizon discontinued my mother's phone service after returning TV set top. I spent hours with verizon support, both by phone and by chat, only to discover they can't simply fix their error. I was told they need to transfer the number from "Verizon to Verizon" (whatever that means) which will take 5-7 business day, though "it will be expedited" with no promises. Meanwhile a woman, over 90, by herself, has lost her means of contact with her children (no daily calls) or anyone else. I am nearing the point of finding another provider for her as well as my family and me.
Not to mention she's also unable to call 911 should she need.
This issue has been escalated to a Verizon agent.