Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
Yesterday around 5 p.m. I noticed that my Fios phone service was having problems. I can receive calls however my voice to the person calling is very garbled and when I speak there is about a 5 second delay until my voice reaches them. When I try to make a call, I get a dial tone but then when it gets to the end of the number, instead of a ring it doesn't do anything, or it goes silent and then a dial tone comes back on. So I haven't been able to make calls since yesterday. When I called tech support they said the whole state of NJ had an outage and that they couldn't even run a test on my line because the system wouldn't let them. They put in a trouble ticket and the problem was supposed to be fixed by 5 p.m. today, but as of 11:55 p.m., it still isn't fixed. I'm concerned about not having my phone this long to make calls and I was wondering if anyone here knows anything about this outage and if it will be fixed soon. I'm not sure if calling tech support again will help since I already have a trouble ticket out that is still open for this problem.
Anyway, any info or updates on this outage in NJ would be appreciated! I'm in the southern NJ area.
Sorry to hear about your phone issues. If you are still experiencing a problem please send me a private message so I can help out.