Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
Verizon Heartlessly Grubs for Money With 3 Cent Charge
I have a suggestion for Verizon to improve customer service. Because my agreement in posting on this forum means that I "grant to Verizon and its designees a perpetual, irrevocable, non-exclusive fully-paid up and royalty free license to use any ideas, expression of ideas or other materials you submit (collectively, "Materials") to the Verizon Community without restrictions of any kind and without any payment or other consideration of any kind, or permission or notification, to you or any third party," Verizon can use this suggestion to improve its service and not compensate me, of course.
My suggestion is stop scraping every last penny from customers. Don't charge a late fee on a balance of less than, say, $10.
Because I had DELIBERATELY OVERPAID my bill many months ago (to the tune of about $240), the balance on my bill 2 months ago, after deducting my monthly fees that wore down the credit balance gradually, was $1.86. I certainly was not going to use a 50 cent first class stamp to mail in that tiny amount, so I "let it ride" and waited for my next bill. The following bill had a 3 cent late charge on it for the $1.86!
Did Verizon pay me interest on the overpayment I made? No, but they charge me stupid three cents for a less than $2 payment I didn't make.
That, to me, shows just how heartless and money-grubbing Verizon is.
It's not bad enough that Verizon increased my bill in October, for NO change in services, but to scrape my wallet for THREE CENTS for an inconsequential balance that they KNEW I would pay in the following bill is cheap and heartless. I imagine you would agree.
When I called customer service to complain, what was the first thing the agent said? She thanked me for being a Verizon customer for THIRTY YEARS!
Is scraping three cents from me, in an attempt to EXTRACT JUST AS MUCH MONEY as Verizon POSSIBLY can, leaving no dollar, no dime, no penny unclaimed by Verizon, a way to thank me?
Does it give me a good feeling about Verizon? What do you think?
We all know medical charges are high, but wouldn't you feel LESS favorable to your doctor if, in addition to the $250 office visit charge, the office charged you $2.10 for "Waiting Room Chair Usage Fee" and $1.16 for "EKG Machine Electricity Consumption Fee" and $0.55 for "Billing Paper Usage Charge"?