Verizon Online Support Times Out

[MrClod]

So what other options are there other than waiting on hold for 30+ minutes to deal with a dead phone line?

Already tried the link below, using "no dailtone" as my issue, to get a page timeout.

http://www.verizon.com/Support/Residential/phone.htm

Gateway Timeout

The proxy server did not receive a timely response from the upstream server.

Reference #1.b52530d1.1377213921.d02b80b

[ElizabethS]

If you are having an issue with your Verizon service, you can use the Verizon Troubleshooter to fix and report issues with your Verizon Phone, FiOS TV, or Internet Service, as well as to schedule a repair, here is the link:
http://www.verizon.com/repair
You can find tools on the Verizon Residential Support page that may help you diagnose your issue:
http://www22.verizon.com/residentialhelp

[MrClod]

Next time you have a thought.... let it go!

Why not just reword your response as:

        "Hey, please continue to use that link that you just mentioned times out"

It's like thinking that some day it will magically work.

[ElizabethS]

You noted that the phone page left you hanging. However, there are options on the Residential Help site to use chat, and other resources.

Please try clearing your cache and refreshing the browser. You might also try another browser.