Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
I finally got one problem fixed after 6 months from Verizon. I was given a bill credit for 12 months for the inconvenence. As soon as the bill credit went into effect, though, you started charging me for my unpublished/unlisted phone number. I was never charged previously due to being law enforcement. And now, of course, MY NUMBER HAS BEEN PUBLISHED!!! Add to that the fact that your rep (Rory from Virginia), who promised to call me on January 19th, who swore up and down that he'd call, still has not called as of March 8th. What the @#$%&, Verizon?!?!
Problem 1: I'm being charged for something I've never been charged for previously.
Problem 2: Despite paying for an unpublished/unlisted number, my number is published/listed.
Problem 3: 6+ weeks of waiting and still no phone call as was promised.
Sorry you are having difficulty. An agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information or to help you resolve your issue. Please remember to check your spam/junk folder if you do not hear from an agent.