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Receive up to $500 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $500 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 12/23/22 and 2/16/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Excludes Verizon Prepaid plans.
Heavy storn & wind last night in NYC knocked down big tree in front of my house. Tree pulled down Verizon/Fios cable. Tree and branches have been removed by NYC Parks Department. Your cable is hanging low onto the sidewalk and poses a safety hassard to pedestrians. Please send repair crew to fix this problem. Verizon has apparently totally insulated itself from customer calls. No repair number listed on monthly bill. Tried internet site. Since we have not lost service, there does not appear to be any way to communicate this problem to Verizon......Thanks, {edited for privacy}
Welcome to the forums. You're talking to other customers here.
To reach Verizon support, click here: Contact Us
Try following the prompts for lost service to get to repair.
You can call them at 1-800-VERIZON (1-800-837-4966).
Good Luck.