Verizon won't port my current home number to Fios
paulafsmith
Newbie

I've been a Verizon home phone customer since before they were called Verizon, over thirty years.  During that time, I've had the same phone number at the same address.  I want to subscribe to Verizon Triple Play so I can get away from Comcast. However, Verizon keeps telling me that they cannot port my number.  I have called repeatedly and talked to a various people. They either tell me that "it's a copper line and they cannot convert it" or they tell me that I have a foreign exchange for my area.  A foreign exchange? If I've had the number for over thirty years and my neighbors have the same exchange, how is it a foreign exchange?  I have filed a complaint with the FCC for a violation of the Portability Act.  I would really like to resolve this though and just switch over. I should not have to fight when I want to buy more products from Verizon.

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