Voice Mail Time Stamp Wrong

[ksoza1]

When checking the My Verizon web site for voicemail messages, the time has been off (ahead) by 4 hours.  The call log shows correct time however and email notifications are sent correctly.  Any suggestions - I could not find anywhere to change the time settings?

[TonyaD_VZ]

ksoza,

 Log into the voice account manager and  go down the left hand side to administration and change your time zone there.  If it is set to Hawaii-Aleutian time that is 5 hours before Eastern time if your are in the Eastern time zone. It may not go back and update what it there but should be correct going forward.

Tonya D.

[ksoza1]

Where is this VM acoount management page?  https://www36.verizon.com/fiosvoice/  does not work and just sends to a marketing page.

[ksoza1]

UPDATE:

The page to access is http://www.verizon.com/callassistant

From here, I was able to find the time zone setting, which was on EST.  I selected it again however and set it to EST and it appeared to work.