Voice Mail

[Birdygal1]

How do I disable the voice mail?  My answering machine no longer comes on and my father cannot access the voice mail by computer.  I much prefer just using my answering machine.  They used to both work together but now the voice mail is disabling the answering machine.

[walt178]

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@Birdygal wrote:

How do I disable the voice mail?  My answering machine no longer comes on and my father cannot access the voice mail by computer.  I much prefer just using my answering machine.  They used to both work together but now the voice mail is disabling the answering machine.

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I have not seen a way for the user to disable voice mail.  But there is a way around it.  Go to voice mail settings and set the number of rings to 6. (That's the max.)  Then set your answering machine for a lower number.  Then the answering machine will always pickup first.

If 6 rings is to low, you will need to contact customer support to disable voice mail.

[tns2]

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@walt178 wrote:

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@Birdygal wrote:

How do I disable the voice mail?  My answering machine no longer comes on and my father cannot access the voice mail by computer.  I much prefer just using my answering machine.  They used to both work together but now the voice mail is disabling the answering machine.

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I have not seen a way for the user to disable voice mail.  But there is a way around it.  Go to voice mail settings and set the number of rings to 6. (That's the max.)  Then set your answering machine for a lower number.  Then the answering machine will always pickup first.

If 6 rings is to low, you will need to contact customer support to disable voice mail.

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It can only be disabled with a call to verizon support to set up an 'order".  Most just do what walt178 suggests.

[Birdygal1]

Thank you for your help.  I did finally figure out that what you suggested would work.  Thanks!