Will I get 3 weeks credit for unusable service

[FarmRoadS]

If repairs are made  as promised on my repair ticket it will be almost 3 weeks of unusable phone service.  An AC buzz started on the phone lines near the end of July.  Same thing happened about 2 years ago and was a component out on the network.

The repair ticket states it will be resolved on 8/13. If it really takes this long will I get credit for service I can't use.

I had to use a cell phone to call in the problem because the Buzz is sooo loud you can't hear over it. Additionally voice mail/answer machine is useless.

Thanks for your attention  

[KH-OrnEsh1]

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