Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring the phone you love. OR get iPhone 13, on us. Online only. With Select 5G Unlimited plans. Extended for a limited time. Buy now
end of navigation menu
Wrong name on caller ID

When people recieve calls from my FiOS land line, for some reason, my son's first name, instead of mine is displayed on their Caller ID device. The billing and account is in my name. Any ideas?

Thank You

Re: Wrong name on caller ID
Super User
Super User

Some phones, especially cell phones, use their own address books first to display caller id names.  If multiple names are in the address book, different phones use different rules (first defined, first alphabetically, etc.

If its really wrong on other phones you will have to contact verizon (1-800-verzon).