Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. With Select 5G Unlimited plans. Buy now
end of navigation menu

The box for the fios is beeping the battery is low can I get one sent to me?

Re: battery
Master - Level 3

I am sorry to hear about the troubles you are having with the equipment. This beeping you are hearing is sometimes caused by a false alarm. To reset the system, unplug the power cord to the battery back up system. Then open the battery door and disconnect the battery. All the lights will turn off and the whole FIOS will go out. Leave off for 3 minutes. Plug everything back in. If it is still beeping saying to replace the battery, then the battery does indeed need to be replaced. You can go to any battery store to get a replacement or to have a battery shipped to you through the vendor that Verizon use, please call 877-503-3537.