Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring the phone you love. OR get iPhone 13, on us. Online only. With Select 5G Unlimited plans. Ends 1.31. Buy now
end of navigation menu
battery
luddite52
Newbie

I have an occasional single beep from a battery in my basement where comcast placed wiring and a battery next to my electricity box. In addition, a message occasionally flashes on my TV that it's time to replace a battery. The beeping battery is a large black item several inches tall, wide and deep.

Are the two issues raised above related? Is this something Comcast replaces at no cost? If I need to replace, is it available from various outlets commercially or only through Comcast? Does it need to be replaced or recharged? If the latter, who will do that?

Thanks.

0 Likes
1 Solution

Correct answers
Re: battery
Edg1
Super User
Super User

That battery is for your old Verizon service. Comcast doesn't use those batteries but they might of unplugged the FiOS box when they were working over there. Just take the battery out and make sure the FiOS power supply is also unplugged from the electrical outlet. 

View solution in original post

0 Likes
Re: battery
Edg1
Super User
Super User

That battery is for your old Verizon service. Comcast doesn't use those batteries but they might of unplugged the FiOS box when they were working over there. Just take the battery out and make sure the FiOS power supply is also unplugged from the electrical outlet. 

0 Likes