caller id on tv

[joni_whatley]

I have the digital voice and I am wondering how I get the caller id to show up on my t.v. I thought I had set it up before to show on my t.v. and now it doesn't and I can't find out how I did it.  

[joni_whatley]

I got it thanks...I found a previous post!! !

[piaso804]

This being my first posting I just wanted to thank you for the question as I was not aware this was an option available.  I guess when the tech installs all my stuff on Thursday I will find out how.

[n2wind2000]

I didnt even know that was an option available. Please let other knbow how you did this!

[Hubrisnxs]

First time users should click the link for Caller ID on TV  (includes set up instructions and description of the service) 

For users that have set it up and it stopped working, I find that if you do the following steps it will fix things.

Disable Alert Display (Menu>Settings>Caller ID on TV>Alert Display=Disable)

Reboot Set Top Box (Menu>customer support>in home agent>Reboot STB)

Enable Alert Display (Menu>Settings>Caller ID on TV>Alert Display=Enable)

🙂  hope it helps

[rreichle1]

Actually the new "Troubleshooting" option under that very same menu worked for me hope it sticks!!

Nice one Verizon!

[Melisa70]

I can*t get call id to come up on my t.v

[Justin46]

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@Melisa70 wrote:

I can*t get call id to come up on my t.v

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1) Do you have Verizon home phone service?

2) What have you tried? Have you tried the steps outlined earlier in this thread?

__________________________________
Justin
FiOS TV, 25/25 Internet, and Digital Voice user
QIP7232, QIP7100-P2, IMG 1.9
Keller, TX 76248