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cannot get into Manage Voice services
Enthusiast - Level 2
i go to My Verizon, it says, "Hello" and my name. so, I know I'm logged in. Then when I try to go to manage my voice services (landline), it tells me my userid is invalid!!! what? and I've tried several times, signing out, then signing in. gets my account, then says "Hello, Lynne", then.. says my userid is invalid when I try to access anything to do with my landline settings. and yes, my landline account is fine. in good standing, etc. how do I get this fixed? I want to block some spammers.
Re: cannot get into Manage Voice services
Community Manager
Community Manager

Hi Scorp007,

Have you requested assistance from Verizon support?  You can reach them though Contact Us.