Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
I tried calling a 516 number ending in 7717 and the call went to a number identical to the one I dialed EXCEPT it ended in 7747. I made the call three times from a Time-Warner landline in 585 area and the same thing happened every time. Then I called from a T-Mobile cell phone with a 516 number and the same thing happened. Apparently there is a problem at the receiving end. Time Warner technical service could find no problem, but was able to tell me the receiving number is served by Verizon.
Can Verizon technical service determine what the problem is?
It sounds like call forwarding may be active on the account. If you are certain that is not the case have the account holder contact Technical Support for assistance. We can definitely determine what the problem is.