charged for an service call that never happened--and can't reach anyone

[lithesebesta]

does anyone know how i can even send an email to complain?  i have no phone service, no dsl service, and my appointment keeps getting automatically rescheduled—and i'm being charged for an appointment that never happened.  the website doesn't permit emails for complaints other than wireless, the live chat agent hangs up on me, and i can't get through on the telephone.  i have now been without service for nearly four weeks—and i can't even find an official way to loudly complain!

[bjaret]

Contact your local state corporate commission