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fios account manager BUG!!!
software76
Enthusiast - Level 2

I am not able to enable both incoming call block for certain numbers and call notification at the same time. If I enable one it disables the other one. I have call notification enabled now and am trying to call block certain numbers but getting this message.

"You have requested to turn the Incoming Call Block - Reject Calls from Certain Numbers feature On, but currently the Call Notification Always feature is turned On. You may not have these two services On at the same time. Do you want to: Turn Incoming Call Block - Reject Calls from Certain Numbers On and turn Call Notification Always Off?"

Can verizon please fix this??

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Re: fios account manager BUG!!!
GaryDoug
Specialist - Level 1

I dont use that service, but I have to ask, is there an alternative to "Call Notification Always" that doesn't use the word Always? It sounds like you want to be notified of all calls but block some. That may be a bit of a conflict.

,

Re: fios account manager BUG!!!
GaryDoug
Specialist - Level 1

@software76 wrote:

I am not able to enable both incoming call block for certain numbers and call notification at the same time. If I enable one it disables the other one. I have call notification enabled now and am trying to call block certain numbers but getting this message.

"You have requested to turn the Incoming Call Block - Reject Calls from Certain Numbers feature On, but currently the Call Notification Always feature is turned On. You may not have these two services On at the same time. Do you want to: Turn Incoming Call Block - Reject Calls from Certain Numbers On and turn Call Notification Always Off?"

Can verizon please fix this??


I see what you mean. I just tried to set mine up to Block number#1 and turn on Call Notification for number#2, and received the same message about not being able to have both. That would seem to be a reasonable thing to want. Wonder what the problem is?

And it had nothing to do with the "Always" stipulation, as I did not select that option.

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