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Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 3/31/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
i am soooo frustrated. i cant get live chat, i cant get a phone call to these people and i havent had service for 3 weeks. is there any way to get a live person on an actual phone line or this live chat?
Sorry for your frustration.
The easiest-to-remember way to contact our Customer Service is the 1-800-VERIZON number.
Otherwise, you can check your bill for a support number.