Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
Verizon makes it virtually impossible to get support for landline phones. I have horrible static on both ends of all calls, even at the NID box, with multiple phones. The Verizon Troubleshooter (what a misnomer) runs you around in circles, but doesn't get you anywhere. You used to be able to email Verizon with phone problems, but they took that option away, too. I guess it removes the responsibility of actually solving customer problems. Why is it that Verizon's number one goal is to provide the worst customer service possible?? If Verizon does not want to support landline phones anymore, then give us something you will support.
There is a feature in the troubleshooter for you to report a problem and schedule a repair. Have you used that?