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how to turn off the smart call thingamajig (where a caller is prompted to identify then hit #)
Crucible
Newbie

is this an added feature that I am paying for?  i find no determination of that.

also, how to disable this????  What it is is the system asking any caller to my number to identify himself, then hit pound.   

this is embarrassing to the say the least, and appears so pompous.  with FIOS service for about 3 months, this feature was NOT running, then one day, without my knowledge, just was.  I might be missing something, but I checked all communications from Verizon and can't find info on this "smart call screen" feature, or whatever its called.

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Re: how to turn off the smart call thingamajig (where a caller is prompted to identify then hit #)
Edg1
Super User
Super User

That is a feature in your phone. Not from Verizon. Refer to your phones instructions or call their support. 

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Re: how to turn off the smart call thingamajig (where a caller is prompted to identify then hit #)
Edg1
Super User
Super User

That is a feature in your phone. Not from Verizon. Refer to your phones instructions or call their support. 

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