Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
landline phone, no dial tone
marylandcat
Enthusiast

Unable to get any real information re: troubleshooting for landline phone. Every thing keeps going back to FIOS service, which I do not have. I do not have dial tone to the NID, so my understanding is that the trouble is in outside lines not inside the house. But chat person says I have to be home for repair. Why?

0 Likes
Re: landline phone, no dial tone
starrin
Contributor

Where is the NID?  Also, probably because they want to be able to confirm that once they restore the dial tone to the NID, they want you to be able to confirm that you have service in the house

0 Likes