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new DSL install for modem 12/31. Today my landline went dead (1/3/14)
cnewton1
Newbie

Hi,

New DSL install  for modem only12/31.  Today my landline went dead after having a whistling noise. (1/3/14).  I've checked service box.  Exterior line is dead.  How can I notify service?

Thanks,

cnewton

Richmond, VA, 23223

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Re: new DSL install for modem 12/31. Today my landline went dead (1/3/14)
tns2
Super User
Super User

Hopefully you reached someone by now.  Remember this forum is peer to peer and not really a way to contact Verizon.

Try this page http://www.verizon.com/Support/Residential/phone.htm

Or call using another phone 1-800-verizon

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Re: new DSL install for modem 12/31. Today my landline went dead (1/3/14)
cnewton1
Newbie

Verizon was very prompt and helpful.  I switched to FIOS and am waiting for an intallation.  Thank you all for your help.

Cnewton

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