Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. Online only. With Select 5G Unlimited plans. Buy now
end of navigation menu
old number still on account, new number not listed?
Enthusiast - Level 2

A few years back when we upgraded to Fios voice my account was under another family members name who has since passed away and is now in my name, the number on our 2nd line was changed but the account was never changed to reflect that, now after many years of complaining the wrong number is still on the account, and it looks like its reciving calls to this day, Verizon needs to corredt this oversight, i am tired of calling and writing and having no corrections made, i do not wish to change the new number.

Re: old number still on account, new number not listed?
Champion - Level 1

This is a peer to peer support forum. That is a problem that only Verizon can fix for you. Please give them a call today.