Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring the phone you love. OR get iPhone 13, on us. Online only. With Select 5G Unlimited plans. Ends 1.31. Buy now
end of navigation menu
phone is auto dialing?
df20
Enthusiast

I was actually checking my bill recently. The price hadn't changed but when I looked at it online, I found a section called "FIOS Digital Voice Calls" and it has 3 pages of hundreds of calls my phone has made from every few minutes to once a day to various numbers, but especially to one number in a local city near me. These are made daily, at all times of day, on days when no one is home and when we are home. Some of these calls have a  dash "-" under the plan and some have "Fios Voice Unlimited Plan". 

I can guarantee that we are not that popular of a family that we are making this many calls when we are at home and if my dogs and guinea pigs have somehow learned to make phone calls, well, I can stop working now and call in the media! I tried to look up a couple of the numbers but no luck. Since I HATE political and money grubbing calls as much as the next person, I rarely answer the phone unless I know who it is. I'd hate to think someone is using us as a ring thru to make atrocious calls.

Should I just deal with Verizon, go over their heads and ask for help from someone else - police, FTC- who deals with this? And how do I print this out? I only got a spot view by doing a "print page". It seems like this is a secret section on your bill.

0 Likes
Re: phone is auto dialing?
ElizabethS
Champion

You could contact Verizon first through this page, and see what they suggest:

http://www.verizon.com/contactus

0 Likes
Re: phone is auto dialing?
tns
Master

Did you check out any numbers.  Do you have anything like a home alarm, etc.  installed that might place calls?

0 Likes
Re: phone is auto dialing?
Hubrisnxs
Legend

the online call manager holds only 99 calls at a time, the last 99 calls made.

run some of the numbers at www.tnid.us and see where the numbers are and who owns them.   

i have heard of the ont auto dialing 411 and 911 but not full 7 and ten digit numbers. 

0 Likes
Re: phone is auto dialing?
smith6612
Super User
Super User

Some folks have found that sometimes bad wiring in your home can cause a short that makes the ONT think you're dialing a number. Just something to keep in mind if it isn't a device in your house making periodic phone calls out such as a Satellite Receiver or Security System.

0 Likes