Skip to main content
Accessibility Resource Center Skip to main content
Personal Business
Español

Choose your cart

Choose your cart

Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. With Select 5G Unlimited plans. Buy now
end of navigation menu
Ask a question
Correct answers are available for this post.
phone repair
rogerfm01
Newbie
‎10-14-2014 05:58 PM

   what does it take to get a line repaired?   tried to report online.... system wont schedule appointment.... live chat is dead...no one ever comes on....call repair from cell phone  only to have IVR tell me it will be over a week before there is an appointment available. Thought the public service commission says 24 hours for an out of service repair. 

0 Likes
Reply
1 Reply
Correct answers are available for this post.
Re: phone repair
Telcoguru
Master - Level 1
‎10-14-2014 07:01 PM
@rogerfm01 wrote:

   what does it take to get a line repaired?   tried to report online.... system wont schedule appointment.... live chat is dead...no one ever comes on....call repair from cell phone  only to have IVR tell me it will be over a week before there is an appointment available. Thought the public service commission says 24 hours for an out of service repair. 

Those were the old days. The telephone is not longer a utility but a luxury. If fios is available I'm sure they will try and force you over.

0 Likes
Reply