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phone service
JV539222
Newbie

phone number no longer showing on tv screen since recent down load

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Re: phone service
manhattanNYC1
Contributor - Level 2

call c/s

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Re: phone service
Telcoguru
Master - Level 1

You can pull the power to the ONT and the battery if you have one. Wait 10 seconds and put them back in. Wait 5 minutes for the ONT to reboot and try the caller ID again.

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Re: phone service
starrin
Contributor - Level 3

@JV539222 wrote:

phone number no longer showing on tv screen since recent down load


HAve you tried going into the Menu on your TV:

Menu ==>Customer Support===>Phone

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Re: phone service
manhattanNYC1
Contributor - Level 2

meau-----setting------notification----callID----alert display,   that is not easy,     you better call c/s,   follow him the direction and he will reboot the   call ID,   over the phone,   but you use the cell phone to call c/s,    do not use landline phone. good luck.

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