Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
Situations like that are extremely frustrating and I had something similar happen to me a few years ago when I had another service provider.
The neighbor called the company and they came out and fixed their line but by doing that disconnected MY TV/Phone/Internet (long, LONG story on how)....when I called up and told them, they told me it would be a week. Uh, no, it will not......I still ended up having to wait 4 days to get everything back on.
I was so angry I couldn't sit still.
It really is (and I know people hate hearing this) just one of those things you have to bite down and bear with, imo.
Verizon doing this should justifiably lose customers but I can attest to another doing the same thing