Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
I have had Fios for two months. My telephone lines in my house have been down 4 times. Every time i have to wait an hour to get someone on the phone. since i am using my cell phone i have to pay for those calls They gave me a 12 hour window when the repair man will come so i have to stay home 12 hours and wait, this is the third time this has happened. I cant call anyone to complain because i cant hold on , on my Cell and they do not tell me anything other then they will charge me fror the tech and they can come anywhere up to 9pm at night.
Very frustrating for me since I have medical issues i need to take care of.
I am so going to get out of Fios when this is over. Thisis terrible customer service
I am in the same situation!! My landline has been out since the last rain storm about 7-10 days ago. we are in VA 22408. My husband has attempted to call verizon at least 10 times during the last few days on our cell each time holding for 45 min plus and we hang up and try again later, I guess 1 hour is the new hold time? This is HORRIBLE. There is no dial tone, when we pick the phone up it just clicks. I work from home and 9 months pregnant we depend on our landline service. I am done with ALL Verizon products after this. Its a shame such a good product has such crappy cus. service!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I am sorry your phone service is down, I sent you a PM with a request for information.
Helmsley123 and Stephlove, can you tell me if your posts here got good results?
My line has been down 3 times in the past month for a total of 22 days (and counting). Odd thing is I have had the service for 12 yrs and until the recent strike I had no outages or phone service problems.