Skip to main content
Accessibility Resource Center Skip to main content
Personal Business
Español

Choose your cart

Choose your cart

Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. With Select 5G Unlimited plans. Buy now
end of navigation menu
Ask a question
Correct answers are available for this post.
unable to pay my bill!
chev777
Newbie
‎08-08-2019 08:39 AM

Second time this week I've logged in to try to pay my bill, no go. Tried calling, they sent me a link, it's a dead link, what a bunch of **bleep**. Called back to try to talk to a live person, no go, told me I needed my account #, which I have, then hung up on me. Do you just want me to not pay?

0 Likes
Reply
2 Replies
Correct answers are available for this post.
Re: unable to pay my bill!
chev777
Newbie
‎08-08-2019 08:51 AM

Forgot to add, chat not working either. Worst possible customer service ever.

0 Likes
Reply
Correct answers are available for this post.
Re: unable to pay my bill!
LawrenceC
Community Manager
Community Manager
‎08-08-2019 08:52 AM

Hi chev777,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

0 Likes
Reply