Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
I am extremely **bleep** at Verizon.
I moved my father into a nursing home. Verizon was supposed to give him a new phone number similar to his old number, and place a message on his old number giving out the new one.
I should mention, he had his old phone number since 1962.
Instead of activating the new number, they closed his account! His address was moved to the new location and then the account was closed!
What? What sense does that make? No one there can figure out why they did that.
They expect me to open a new account, send them his SS# and drivers license number, send in the power of atty documents, give them a new deposit, and then wait for a week or more while they run a credit check to get phone service!
I talked to an agent and a supervisor. They admit the error was on them, yet they say they can't fix it.
Worse, they say we can't put a message on his old number now. So all of his old friends will have no way to get his new number.
Question: So after this is all fixed, how much compensation should I get? A year's free phone service? Cash? What do you guys think?
You are going to get nothing in compensation.
contact your states Public Utilities Commission or Public Service Commission and file a complaint to see if your old phone number can be returned to you.
they will say it cannot be done they are lying.
Secondly you are better off keeping the old phone number and simply porting over to a cellular device. This can be done on any cellular provider. They have really cheap phones which can be activated either prepaid or post paid. And why would a customer want or need a credit check on an existing customer. If you are putting in new service in your name, then it may require a deposit and credit check but not on his.
you can buy prepaid sims and that covers each month or even autopay for the service.
see if the previous number can be ported out to the cellular phone.
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