Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. With Select 5G Unlimited plans. Buy now
end of navigation menu
why is there a backup battery in the system ?

The so-called backup battery does not work in a power outage. So how do I get the battery out of the system?

Tags (1)
Re: why is there a backup battery in the system ?
Super User
Super User

It was a requirement at one time that they have emergency backup for the Phone service.  So the battery backup was designed to support that (does not support TV or Internet service beyond a few minutes).  I guess the requirement no longer is mandatory as they no longer include a battery in most installs.