Just switched to vzw after 20 years with att. Brought my own phone over and purchased a hotspot device and plan (both devices on unlimited, Get More/phone Unlimited+/hotspot). Less than a week into my Verizon relationship, I’m over my 30Gb data.
Looking at my data usage, they show:
day 1 - 13Gb used
day 2 - 8Gb used
I had not yet migrated my att phone service, so was utilizing the hotspot data.
Upon checking my screen time usage, I spent one hour playing a single player game that was already on my phone (day 1).
On day 2, I browsed the Amazon and Target apps both already on my phone.
The remaining days data usage they show never exceeds 1Gb, typically .1/.3Gb. I did not play any games, but did browse via safari and existing apps.
My data usage with att for the entire month of May was 15Gb. Historically averaging around 10Gb/month.
ANY IDEAS?! I am regretting the switch, and considering going back to att. Not a great first impression of Verizon.