Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Travel Pass / wifi only / Costa Rica / still getting charged $10 day
Matulaitis
Member

iphone 6, Airplane Mode, using local wifi.  Still getting charged $10 a day Travel Pass.  This is in Costa Rica, and happened last year as well.  Same setup, did not get charged on recent trips to Japan and Argentina.

Using web browser, email, and texting to another iphone user.

???

Labels (1)
0 Likes
Re: Travel Pass / wifi only / Costa Rica / still getting charged $10 day
vzw_customer_support
Customer Support

This is very concerning to see, Matulaitis. I don't want to see you getting charged for a service that is not being used. TravelPass will only be triggered when you place or answer a call, send a text, or use cellular data. I have sent you a Private Message here on the forum. Please access https://community.verizonwireless.com/inbox so I can look into what is triggering that usage.

 

Thank you

JenniferH_VZW

Please follow us on Twitter @vzwsupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes