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Nest Camerai

I was charged for the Nest Camera and have been trying to return it.  I was told to go to a store and drop it off and a note was added into a memo on my account to credit me when it is returned.  I went to two stores, one of which was a Corporate and they said they do not accept returns.  I have spent hours on the phone.  I get switched all around and no one knows what they are doing?  They just keep giving me departments and numbers.  I am so upset about this.  What is going on with Verizon???

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Re: Nest Camerai

Hi Principle4U,

Your issue has been escalated to a Verizon agent.  Please check your Private Message Inbox for a message from Verizon_Support.  You can find your Inbox by clicking on your username at the top right corner of this page.  Please direct all correspondence concerning your issue to the agents who will be assisting you privately.