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Home screen
H30michael
Member

My phone keeps skipping back to the home screen.

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Re: Home screen
H30michael
Member

LG K20V reverts to home screen when I'm in the middle of an app. Out of nowhere..

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Re: Home screen
vzw_customer_support
Customer Support

Help is here for you! We want you to have a working device. Let's gather details to resolve your issue. Please share the make and model for your Android device. Are you able to share more details regarding the issue? When does your device revert to the home screen? Do you mean that you are actively using something else when this happens? BobbyN_VZW

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Re: Home screen
H30michael
Member

LG K20V reverts to home screen when I'm in the middle of an app. Out of nowhere..

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Re: Home screen
Ann154
MVP MVP
MVP

Are you accidentally touching the home button in those applications? 

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Home screen
vzw_customer_support
Customer Support

H30michael, we can certainly understand how frustrating that can be when using an app. Does this same issue issue occur when using all apps? Have you been able to power off and on the device to see if this was able to fix the issue? JoseL_VZW

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