Ask 4g lte router
Donl50
Newbie

I can no longer access my router settings for a firmware update

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jav6
Champion - Level 3

@Donl50 wrote:

I can no lower access my router settings for a firmware update


Are you saying you cannot get into the admin page?  Or, your password doesn't work?  Have you tried resetting the device to factory defaults?

...Just another VZW customer...trying to offer some assistance...
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vzw_customer_support
Customer Service Rep

We can certainly look into how we can help you with your firmware update, and how to access your router settings. Have you attempted any troubleshooting steps since this issue began, and are you receiving any errors when attempting to log in, or reach the login screen?

*Gert

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