This morning, I began having issues when I tried to boot my tablet. It is showing things in Japanese and it is not letting me get to my home screen. I'm not sure what is happening but I can't get it to restart. I don't want to reset it because I don't have a way to back anything up. My only other recourse at this time is to let the battery run completely down so that it will shut down, unless y'all have a better idea. I'm not sure what's happening and I know it's old but I want to keep it going if I can.
Thanks!
tlaird66 I can't live without my tablet. We don't want you to live without yours. Were there any recent changes to your phone, like a software update or new apps? Does it have any physical or liquid damage?
RosanneM_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Start a new topic or ask questions in the open forum.
