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Ellipsis 8
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I bought and Ellipsis 8 this Saturday and it did an update and now it cycles between the Verizon screen and the Ellipsis Screen. I have tried holding down the power button and shutting it off and turning it back on and it still does it. I have also tried doing a hard reset on it and it will not do anything but cycle between these two screens. Any suggestions?
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Help is here! We are sorry to see that you are having these issues. We are here to help. Did you see any error messages when performing the update? If you cannot power it off, let the battery drain completely. Then plug it into a charger and power back on. If it does the same thing, retry these steps without powering on. We can then try an alternate reset after that: http://www.verizonwireless.com/support/knowledge-base-146202/. Please share the results.
BobbyN_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
BobbyN_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
