Expandable Memory

[Golphr]

When I purchased my Ellipsis tablet on 7.1.2014 I was told that I could expand the memory. I bought a 32 gb card, I had intended to use it for storing my music. After installing I discovered that I could not put any of my music on it. I have proceeded to install other apps but they are not being installed on my expandable card. I regularly get the "running out of memory" alert and it is very annoying. Its been over 2 months since I bought the tablet and the expandable memory card. It still shows as being empty. This may very well be user error. What apps or other items can I put on the card and how do I make that happen?

[tikibar1]

What happens when you try to put your music on the SD card?  Are you receiving an error message?

Have you seen this?

Important Note: Memory Management

[Golphr]

When trying to upload any music I get the message that I do not have enough available memory space and then the upload attempt is stopped.

[tikibar1]

Sounds like you're trying to store the music on the internal memory rather than the SD card.     Have you tried using a card reader or adapter to put the music on the card straight from the computer? 

[Golphr]

When talking directly to the tablet people at Verizon they said that I cannot put / download my music to the tablet. I haven't tried loading the music onto the card via a card reader but I'll try now. Thanks for your interest and help.

[rcschnoor]

Golphr wrote:

I haven't tried loading the music onto the card via a card reader but I'll try now. Thanks for your interest and help.

You don't necessarily need a card reader, you can simply use a file explorer such as ES File Explorer to copy files from your home computer to your tablet via wifi.

[Golphr]

I just finished uploading music to the memory card. Now I'm going to see if I can access the music. I.ll get back to you later. So far, and pardon me for understating the obvious, your knowledge has surpassed every one else I have asked for help. You, my friend, are a genius.

[Golphr]

I tried but was unable to access my music. Any suggestions?

[tikibar1]

Are the music files .mp3 files stored on your computer, or are they some other file format and/or stored elsewhere?  How are you moving them to the SD card?  .mp3 files stored on your computer and then copied to the SD card should be recognized and play with the Google Play Music App. 

Maybe you have a corrupt SD card?  Have you tried accessing the music on the SD card with your computer?  Do you get any error messages when attempting to access the music with the tablet?

[Golphr]

SD card is not corrupt.

[B33]

That is what I was thinking as well..

[rcschnoor]

Golphr wrote:

I tried but was unable to access my music. Any suggestions?

If you are trying to move your files from an iTunes folder on your computer to your SD card, the files MAY be saved in an iTunes AAC format. I don't believe that android has the permissions to read this type of file. You can convert these files into MP3 format in iTunes and then transfer them to your SD card and your android music player should be able to access them. You still haven't mentioned which music player you are using.

[Golphr · Accepted solution]

You were correct. After downloading my music directly to th SD card I was able to play my music via Google Play Music. However, this morning I attempted to download a backgammon application and the error message I received was "There is insufficient space on this device". Keep in mind that after installing my music to the SD card I still have 26.30 GB available on the SD card. The available space on the internal memory is maxed out with the following usage:

Available space 408 MB ; Applications 4.12 GB; Pictures 380 KB; Audio 216 KB; Downloads 8.00KB; Cached Data 6.98MB. I want to put more applications on the tablet which is why I bought the 32 GB expandable memory card in the first place. How do I add more applications?

[tikibar1]

According to this post, you can't move apps to the SD card on the Ellipsis 7:

Re: How do you move apps to SD card or get more out of storage?

[Golphr]

Correct

[Golphr]

If I am unable to install apps onto my 32 GB SD card then why was the "Expandable SD card Feature" pitched to me as a feature and benefit? What can I put onto my SD card?

[tikibar1]

Golphr wrote:

What can I put onto my SD card?

pictures, music, videos, documents

[B33]

The whole Idea of the SD is was to help lighten the load on your phones internal memory storage, use of the SD cards on Cellphones had data back all the way to early flip phone, Black Berries & others..

[Golphr]

I understand what the idea is behind having an SD card on my tablet. What I'm saying is that I am unable to download apps, pictures, music or videos to the SD card. Therefore I am constantly receiving error messages telling my that I do not have the space available to download anything. I was able to put music on the SD card by removing it and then putting it into a card reader  then downloading the music directly to the card. So far, that's all I have been able to do.

[B33]

This may of been ask before but did you try formatting the card say like the first time you turned on the phone or if you purchased a bigger SD card in your settings you can Format the card and it should help with these issue as your seeing..

What i suggested you can use as a future option,  but since what is working for ya as you mentioned you might want to stay with it as it's a way to enjoy your music.

Have a Good Afternoon.!

[Golphr]

I have confirmed that I already have the latest software.

Any other ideas?

Steve

Sent from Steve's Verizon Wireless 4G LTE Tablet