It's so important to know your data usage totals. I'm sorry to learn about any issues, and I'm here to help. You can check usage in My Verizon, for one. Which model Jetpack do you have?
-Jordan
Posted this once already but don't see that it made it to the board. I have a Jetpack AC791L which stopped showing data usage about three weeks ago. No one at Verizon customer support seems to know why. So I am relegated to log onto myverizon.com to check it. Help, please!
Thank you for contacting us. I see you're having an issue with your jetpack showing your data usage. Let's take a look at what's going on with this. In order to do this, I need to access your account. By connecting with us, you grant us permission to review your services, so we can offer you the best value. Refusing to authenticate will not impact your current services. It is your right and our duty to protect your account information. For quality, we may monitor and review this conversation. Visit our information collection and privacy policy to learn more at verizon.com/privacy. Please note that the link we provide has a timed expiration, so we encourage you to continue as soon as possible.
Authenticate and continue here:http://spr.ly/6008MSse4
*Debbie
Start a new topic or ask questions in the open forum.
