How do I block text messages?
found_a_wall
Newbie

HOW DO I ACCESS, DELETE AND THEN BLOCK TEXT MESSAGES ON MY ELLIPSIS JETPACK???

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vzw_customer_support
Customer Service Rep

Found.a.wall,

Lets make sure you have full control over any texts you want to receive on your Jetpack, and if you don't want it to receive texts that you are able to stop them.

You can view your messages following the steps found here: http://vz.to/1DanlVP

You can then delete those messages following these steps: http://vz.to/1DansR8

Once you've done that it's going to be very easy to block your Jetpack's ability to receive text messages. You can log in to My Verizon as the Account Owner, then click on Block Services under Manage My Account. You can then expand the messaging section, add a check mark in the box next to Block All Messaging, then click Continue and Ok.

SarahO_VZW
Follow us on Twitter @VZWSupport

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1 Reply
vzw_customer_support
Customer Service Rep

Found.a.wall,

Lets make sure you have full control over any texts you want to receive on your Jetpack, and if you don't want it to receive texts that you are able to stop them.

You can view your messages following the steps found here: http://vz.to/1DanlVP

You can then delete those messages following these steps: http://vz.to/1DansR8

Once you've done that it's going to be very easy to block your Jetpack's ability to receive text messages. You can log in to My Verizon as the Account Owner, then click on Block Services under Manage My Account. You can then expand the messaging section, add a check mark in the box next to Block All Messaging, then click Continue and Ok.

SarahO_VZW
Follow us on Twitter @VZWSupport