How do I connect my Network extender to GPS?

[TH329]

We purchased a Samsung SCS 2U01 extender in 2014, attached it to our CABLE internet and it worked very well. No difficulty in start up or 3G function.

We have relocated to a home 1/2 mile away, where the Verizon signal is actually better, (2 bars rather 0-1). We are trying to attach the Samsung to a ADSL phone internet connection.  Repeatedly trying:  different Ethernet ports, (4 available on the wireless router (NetGear Wireless N-300), attache the port cable first and then power, waiting for HOURS. AND, placed the Samsung in a window to assure GPS signal availability.

  All that comes up is a solid "Blue" indicator on POWER, and WAN, solid "red" on GPS and blinking "red" on SYS.

  Spoke with Tier 2 Tech Support; asked that we first check with the ADSL provider (AT&T) to make sure the Ethernet ports are "unblocked". This is a rental home, and we don't have the account password for AT&T.

  Other thoughts, in the event that the ports are "unblocked"??

[Snn5]

Other than making sure port forwarding and port blocks are correct, makes sure the GPS receiver is in the southwest-facing window.

[TH329]

Thanks, yes, unit is in a South/southwest window. Trying to get ahold of an AT&T person, who can, easier said/than done.

Sent Tom Hill, MD

[7e18n1]

According to page 5 of the User Manual, “If the GPS LED is solid red, the internal antenna may not be able to detect a GPS signal and installation of the external GPS antenna might be necessary.”

The GPS LED must be solid blue, before the SYS LED will stop blinking red. Acquiring a GPS signal may take some trial and error on your part.

[TH329]

Thanks for your thoughts, we are trying to find a cable to extend the GPS device, other GPS devices work in that window.

TRH

[bennor3814 · Accepted solution]

The unit won't work without getting a GPS signal lock. Stupid design, but that's the deal. The unit seems to be real picky about getting a good GPS signal. Could take 30 minutes or more to obtain a GPS signal lock. I've seen several GPS devices get a lock right next to the Network Extender while the Extender couldn't get a signal. I've also seen a Network Extender work for years suddenly stop getting a GPS signal for several days, then suddenly start working again.

Try moving the device to another location if possible. If the window has a metal screen try removing it to see if the unit can obtain a GPS signal.

As to the router port settings. See the following Verizon Wireless link for the ports to open or reconfigure on one's router.

Unblock Ports / IP Addresses - Verizon Wireless Network

A few other things to try per a conversation with Verizon Wireless support with respect to the Network Extender not working.

• Replace the Ethernet cable.
• Set the router MTU to 1500 if it is not already set to 1500.
• Make sure the Network Extender is using an IP address in the 192.168.x.x range and not 10.0.0.x range.
• Disable SPI on the router.
• Set the MAC address of the Network Extender to the highest setting possible under QoS if your router supports QoS.

[TH329]

Thanks, some great info.