Network Extender solid red GPS light
edenb_03
Newbie

We just purchased this network extender and it only worked one time and stopped. I have tried moving it to several different locations next to windows but the GPS light remains a solid red and the system light blinks slowly red. Neither light has turned blue. It is sitting directly next to a window and I have verified all connections and restarted it several times. Is this equipment faulty? It seems these have quite a bit of issues according to other people.

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vzw_customer_support
Customer Service Rep

edenb_03,

Let's figure out what might be going on. A solid red light on the GPS indicator means that it is unable to acquire a GPS signal https://www.verizonwireless.com/support/how-to-use-network-extender-led/. Have you attached the external GPS antenna? See how https://www.verizonwireless.com/support/knowledge-base-36587/.

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