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My VZ VL600 4G dongle is receiving only a 2G signal for the passed 3 weeks. I can not connect to the Internet. Why is this happening?
Caimaneddie2
Enthusiast - Level 1
‎10-21-2022 07:29 PM
 
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vzw_customer_support
Customer Service Rep
‎10-23-2022 07:38 PM

Hello, Caimaneddie2! We understand how important is for you to get the service working properly at all times. To further assist you, I will be sending you a PM, so we can check this together and find out the best resolution.

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Caimaneddie2
Enthusiast - Level 1
In response to vzw_customer_support
‎01-05-2023 06:34 PM
 
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vzw_customer_support
Customer Service Rep
In response to Caimaneddie2
‎01-07-2023 06:40 PM

Thanks for clarifying, Caimaneddie2. Have you tried resetting the unit?

-Lorenzo

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Caimaneddie2
Enthusiast - Level 1
In response to vzw_customer_support
‎01-08-2023 04:25 PM
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vzw_customer_support
Customer Service Rep
In response to Caimaneddie2
‎01-10-2023 04:30 PM

Hi! I hope you are having a good day, is there anything I can help you with? Please, feel free to contact us via PM if any assistance is needed!

>Daniela

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Caimaneddie2
Enthusiast - Level 1
In response to vzw_customer_support
‎01-15-2023 07:58 PM
 
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