Over the past six months, my phone calls started dropping, and when my calls did get through, the other person could not hear me, but I could hear them. I have had Verizon Wireless for more than ten years in Tuxedo, New York, and never had problems.
Someone suggested it was my phone, which was only three years old. I upgraded my phone last month, and the problem is the same and is getting worse.
I am annoyed that I traded my old phone and am now stuck with this service for three more years. I called more than ten times, and no one did anything. They had me try a million things with the phone, but it is the service because it works fine when I am not at home.
Hi! Thank you so much for reaching out to us. It will be my pleasure to assist you today, in order to get a better assistance I will send you a private note.
>Karen
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