My Hotspot device disconnected with the message No Internet access and it now shows 1X or 3X next to the bars. My phone can not text or connect, I get a no data error. Voice seems to work. This started at 1300 MST and I did nothing until 2000 MST, I tried contacting *611 - after 30 minutes your system informed me that you were closed for the day.
This must seem like a strange request but would you PLEASE put a link in myverizon.com to report a service failure? I do not know how long I'll be without access to the internet since I have no means to reach out to anyone that is taking my money.
@K2AAE wrote:My Hotspot device disconnected with the message No Internet access and it now shows 1X or 3X next to the bars. My phone can not text or connect, I get a no data error. Voice seems to work. This started at 1300 MST and I did nothing until 2000 MST, I tried contacting *611 - after 30 minutes your system informed me that you were closed for the day.
This must seem like a strange request but would you PLEASE put a link in myverizon.com to report a service failure? I do not know how long I'll be without access to the internet since I have no means to reach out to anyone that is taking my money.
It's not Verizon, but you can log a Verizon outage at
http://downdetector.com/status/verizon .
Others might see it and report as well. Where are you located, zip code?
Start a new topic or ask questions in the open forum.
