Why iPhones in my account rings just 5 times and how can change or reset it?
KK1126
Newbie

I have 3 iPhones in my account and all of they are just 5 rings incoming then it says "The wireless customer you are calling is not answering at this time."

Why it happens and how can I change or reset to not listen it?

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Ann154
Community Leader
Community Leader

@KK1126 wrote:

I have 3 iPhones in my account and all of they are just 5 rings incoming then it says "The wireless customer you are calling is not answering at this time."

Why it happens and how can I change or reset to not listen it?


The time for the phone ringing before it should go to voicemail is set at 30 seconds at the system level and can't be changed.

Sometimes changing the ringtone can help. 

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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