Some game called "Blocks" was just downloaded without my permission by the Verizon app manager. It looks suspicious and like something that was made 20 years ago, please help and/or explain what is going on!?!?
Thanks for reaching out. That does seem a bit odd. Were you able to delete the app off the phone?
-Kevin
I was able to delete it thankfully.
My question, I suppose is, was this an install initiated by verizon?
That is a good question. We are not able to install anything on your phone. This is not something anyone can do without having access to your actual phone, downloading an app or accept terms to download it on your phone which must be accepted during the download process. I suggest putting a lock so it is not used by someone else but you.
-Angie
Angie,
It notified me that it was installed by the Verizon app manager.
I think we lost my original question.
I would recommend uninstalling any app that is not secure.
*Heather
Verizon App Manager just suddenly decided to download Candy Crush for me. The "unsecure application" in this case appears to be Verizon Download Manager. Since I can't uninstall it, I've disabled it.
Let's get to the bottom of this. A private message is being sent to assist you further.
-Sean
My phone just also downloaded about 6 different apps including candy crush, tiktok, and piniterist, among others. They were all marked under app details from the "verizon app manager". This is not right. I have disabled Verizon app manager. the program has no other settings. this is horrible.
Hello! We would be more than happy to assist! Please send us a Direct Message.
*Leyla
Stop telling customers to private message. Do you have any idea how nonsensical and sketchy that is on a public forum designed for publicly discussing issues, especially when the issue at hand is a rogue Verizon product that is circumventing user authority?
I just purchased a Galaxy S23+ and now I am a victim of the same. "Verizon App Manager" decided to install several bloatware games without any prompt or request whatsoever. Crank the volume up, this needs to be exposed and corrected NOW.
"We are not able to install anything on your phone" is a blatant lie, as indicated by the discussion locked in https://community.verizon.com/t5/Verizon-Wireless-Services/Verizon-App-Manager-Apps-downloading-with... where a Customer Support rep states that the Verizon App Manager is used to download Verizon apps.
This happened to me as well. Both "*Solitaire*" and "Blocks" were downloaded to my phone with no warning/acknowledgement phase by the Verizon App Manager. My guess is that they have a business partnership with Verizon to get their apps on more people's phones.
Disable the Verizon App Manager. It has no benefits, and installs bloatware without your consent.
To Verizon: The thread I linked is literally the first Google result when searching for "Verizon App Manager". It is full of people dissatisfied with the program, demanding to know why it's installing what it's installing, and asking for a PUBLIC explanation of its behavior. Either you're partnering with other companies to install their apps on people's phones (technically allowed in TOS, even if I find it scummy) or your App Manager is a major security hole that allows external actors to install apps. I think all of us would prefer it to be the former.
Thank you dornadigital. I know what I saw, and I really resent the way the verizon representative blew off my concerns and wasn't honest in their answer.
Verizon, piece of advice be the company that benefits your users the most and you will find yourslef with the most loyal customers.
I have also noticed the same thing, and it seems to happen pretty regularly. This week alone I've seen 4 random games that I have 0 interest in appear on my phone. I have disabled and force stopped the app. I've been a faithful Verizon member for quite a while, but if I see one more garbage app download without my permission I'm dropping them.
We're sorry for the issues you're encountering. Have you tried to change the credentials on your phone? Or have you done any resets on your device?
~Ivone
I received a "security update" 30 minutes ago and according to the VERIZON summary, it also installed 4 games that I DID NOT GIVE PERMISSION FOR. So please, go speak with your supervisor and know what the company you work for is installing on our phones WITHOUT our permission.
Every single "security update" that I get installs random games on my phone. MAKE IS STOP or I will start filing complaints.
Go to application settings. turn on show syistem apps. search for verizon app manager. DISABLE!
-Andi
Start a new topic or ask questions in the open forum.
