Right now I have the $35 prepaid plan and I'd like to update to a Maxx HD, which is up on Amazon for $20 with a new contract. However, the Amazon page is telling me that my number is not transferable. I don't know what to do here, can someone help?
Hi blue2501,
Getting a new device is always exciting! You are receiving the error message because 4G devices are not compatible with Pre-Pay service. Have you considered a Post-Pay account? For plan options visit:http://vz.to/T8w8iM . I am confident this information is helpful. Please let me know if you have any additional questions or concerns.
Thanks for your contribution to our community forums,
AyaniB_VZW
Follow us on Twitter @VZWSupport
I am considering a new post pay account, that was exactly the point of my original post. As I said before, i went to amazon.com, selected a phone, selected a new verizon plan, and put in my current number for a port request (which is with verizon prepaid). Amazon's website informed me that my number cannot be ported, and I don't understand why. So, to recap:
What I have:
>a prepaid phone with verizon
>a number that I want to keep
What I want:
>a postpaid account with verizon
>a razr maxx hd
>my phone number
My question:
Why is amazon telling me that my number cannot be ported, when I am going from one plan to another on the same carrier?
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